The Recruiting Rodeo

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The Recruiting Rodeo 🐎: THE CANDIDATE AS CUSTOMER, Part VII – More Solutions
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The Recruiting Rodeo 🐎: THE CANDIDATE AS CUSTOMER, Part VII – More Solutions

Vol. 13: Align the Hiring Team Before the Search Begins

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The Recruiting Rodeo
May 03, 2024
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The Recruiting Rodeo 🐎: THE CANDIDATE AS CUSTOMER, Part VII – More Solutions
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The purpose of the β€œCandidate as Customer” series is to showcase the similarities that exist between how some Companies deliver exceptional customer service β€” and how we can apply their insights, principles, and best practices, to the Talent Acquisition process. Namely, to create a more positive, rewarding, and even, enjoyable, recruiting, interviewing, and hiring experience.

It makes perfect sense that if Companies treat job seekers and Candidates β€” their potential new employees β€” like potential customers and/or their valued customers, and dedicate time and attention to architecting a hiring process that accomplishes the same, we would have more satisfied, happy job seekers and Candidates, and dare I suggest it β€” fans even (we’ll explore the fan concept in more detail soon β€” when we finally enter β€œthe ring” with an interview with a famous female bull rider)!

As we learned in Parts III, IV, V, and VI, of the CaC series, there are plenty of actionable, easy ways a Company’s HR and/or Talent Acquisition leaders, the people at a Company that typically manage the Company’s Recruiters, external Search Firms, and create the Company’s hiring policies, can implement a CaC mindset to create a better hiring experience and help eliminate common Talent Acquisition issues like ghostingπŸ‘». These include:

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